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Managing Director of Workforce

Dallas · Full-time · Senior

About The Position

Mission Alignment

Education is Freedom (EIF) is committed to ensuring every student has a pathway to a career through personalized advising, access to opportunity, and data-informed results. The Managing Director of Workforce leads the strategy, systems, and staff that make this vision a reality for college- and career-going students across partner districts.


Role Summary

The Managing Director of Workforce is responsible for designing and implementing EIF’s postsecondary and career advising model—ensuring all students are supported to, through, and beyond high school into meaningful postsecondary education, certification, or employment. This role combines strategic leadership with hands-on coaching, system-building, and cross-sector collaboration to drive measurable outcomes in student postsecondary enrollment, persistence, and employment.


Key Responsibilities

1. Leadership and Strategy

·      Design and implement a comprehensive postsecondary success model that integrates college, career, and workforce advising.

·      Partner with the Chief Impact Officer and Managing Directors of Programs to align all postsecondary advising initiatives with EIF’s “pathway to a career” vision.

·      Lead, mentor, and develop a team of Career Advisors, Lead Advisors, and Managers—cultivating leadership and accountability at every level.

·      Model and foster a culture of excellence, collaboration, and results-driven service.

2. Advising Model Implementation

·      Create and refine EIF’s Career Advising Framework, including structured advising milestones, exploration modules, and certification pathways.

·      Oversee the delivery of high-quality advising across campuses, ensuring consistency, equity, and measurable student outcomes.

·      Provide ongoing coaching, training, and evaluation for Advisors to increase advising quality and student engagement.

·      Develop and implement data systems to track advising interactions, outcomes, and postsecondary transitions.

·      Collaborate with Economic Mobility Systems team to design, launch, and iterate a Career Advising Dashboard and tracking system that visualizes advising activity, milestone completion, and student progress in real time.

3. Postsecondary Tracking and Outcomes

·      Lead the design of a tracking system to monitor student outcomes beyond graduation, including college enrollment, persistence, credential attainment, and employment.

·      Utilize National Student Clearinghouse (NSC), Texas Workforce Commission (TWC), Dallas Regional Chamber, and district data to evaluate postsecondary success metrics.

·      Generate regular reports and dashboards for internal review and external partners—connecting outcomes to program performance and funding metrics.

4. Partnerships and Pathway Development

·      Collaborate with certification entities, institutions of higher education (IHEs), and workforce boards to create aligned postsecondary pathways.

·      Partner with Dallas Regional Chamber, Commit Partnership, and the EMC Workforce Chief to design data-driven job-market analyses and local labor market alignment strategies.

·      Identify and develop partnerships with employers to connect students to internships, apprenticeships, and employment opportunities in living-wage careers.

5. Continuous Improvement and Accountability

·      Use data to drive decision-making, improve program quality, and identify high-impact advising practices.

·      Establish annual goals and performance metrics for postsecondary and workforce outcomes.

·      Contribute to EIF’s performance management and incentive structures to reward measurable success in advising outcomes.

·      Lead professional learning and training on postsecondary advising, certification, and workforce readiness for advisors and leaders.


Core Competencies

Strategic Vision - Sees the big picture and designs systems that scale impact.

Execution Excellence - Translates strategy into measurable action and outcomes.

Solutions Focus - Uses data and insight to identify opportunities for continuous improvement.

Collaborative Spirit -Builds partnerships and motivates cross-functional teams toward shared goals.

Mission-Driven - Anchors every decision in student success and equitable access to opportunity.

Optimistic Outlook - Inspires others with a belief in possibility and progress.

Joyful Leadership - Leads with authenticity, empathy, and positive energy that grows others.


Performance Metrics

·      Increase in student enrollment and persistence in postsecondary education or completion to employment via certification programs.

·      Growth in workforce-aligned pathway participation and living-wage employment outcomes.

·      Advisor performance metrics tied to advising quality, goal completion, and student outcomes.

·      Establishment of new IHE and workforce partnerships leading to measurable student benefit in career attainment.

·      Implementation and utilization of postsecondary tracking system with 100% data integrity.

·      Career Advising Dashboard launched, adopted across campuses, and maintained with monthly data refresh; >95% data accuracy and >80% advisor active use rate.

Requirements

·      Master’s degree in Education, Workforce Development, Higher Education Leadership, or related field required

·      Minimum of 8 years of experience in college, career, or workforce advising, with at least 4 years in a leadership role, managing a team of people.

·      Proven success leading teams to achieve measurable postsecondary outcomes.

·      Experience collaborating with IHEs, workforce boards, or certification partners.

·      Strong data literacy, including experience with outcome tracking systems (NSC, TWC, CRM platforms).

·      Excellent communication, facilitation, and coaching skills.

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